Paid plans are billed in advance for the chosen period (e.g. monthly or annually). You can cancel at any time; cancellation stops future renewals and your plan remains active until the end of the paid period.
Where you contract as a consumer under EU/Polish law, you may have a statutory right to withdraw within 14 days. For digital services that begin immediately with your express consent, this right may end once performance has started — this will be presented clearly at checkout. [Exact wording and consent flow to be confirmed by counsel and aligned with the payment provider.]
Outside the statutory withdrawal right, fees already paid are generally non‑refundable, except:
Approved refunds are returned to the original payment method by our payment provider.
Contact billing@butterpie.io with your account e‑mail and the charge in question. We aim to respond within a few business days.
We will post updates here; the policy in force at the time of your purchase applies to that purchase.